Admissions Manager (m/w/x) (m/f/x, 40 hrs./week, based in Berlin)
ESMT Berlin is a leading global business school with its campus in the heart of Berlin. Founded by 25 leading global companies, ESMT offers masters, MBA, and PhD programs as well as executive education on campus, worldwide, and in blended formats. For our Sales team, we are looking for a reliable and detail-oriented professional who ensures the smooth and accurate administration of our open enrollment programs.
This role is central to delivering a professional experience for our participants and corporate clients. Your work directly supports the quality, integrity, and financial accuracy of our programs.
Your responsibilities are:
- End-to-end management of participant registrations for Executive Education Open Programs in Salesforce, ensuring a smooth, efficient, and professional admissions journey from application to enrollment
- Review and validate applications for completeness and eligibility, maintaining high administrative and quality standards
- Own and safeguard the accuracy, completeness, and integrity of participant and corporate client data in the CRM system as the foundation for invoicing, reporting, and controlling
- Ensure compliance with data protection, confidentiality, and internal governance standards
- Act as a professional point of contact for applicants and HR departments regarding application status, documentation, and administrative procedures
- Collaborate closely with Business Development, Program Management, Accounting, and Controlling to ensure aligned processes and financial accuracy
- Support invoicing preparation and document special corporate agreements to ensure transparency and correct financial execution
- Maintain and continuously improve clear, reliable, and efficient administrative workflows within Admissions and CRM operations
- Contribute to delivering a seamless, high-quality participant and client experience
Requirements:
- Professional experience in administration, operations, higher education, or a comparable service-oriented environment
- Structured, precise, and reliable working style with strong attention to detail
- High awareness of data accuracy, confidentiality, and compliance requirements
- Ability to work independently, take ownership of tasks, and manage priorities effectively
- Strong communication skills in German (C1/C2 level required) and English
- Experience working with CRM systems (ideally Salesforce) or comparable databases
- Appreciation for clear processes and motivation to ensure smooth operations behind the scenes
- Service-oriented mindset with a strong sense of responsibility and quality
ESMT Berlin is Germanys leading business school and among the top institutions worldwide for executive education ranked No. 1 in Germany and No. 4 globally for customized programs (Financial Times Executive Education Ranking 2025). You will join a team recognized for its international diversity, deep expertise, and collaborative culture. People at ESMT take initiative, support one another, and enjoy the space to turn ideas into reality.
Discover the perks and culture that make our workplace special.
Health and Well-Being
- Flexible remote work, including up to 15 days abroad per year
- Ergonomic office equipment and access to university sports across Berlin
- Subsidized meals at the campus restaurant
Financial Benefits
- Subsidized public transportation ticket and leasing options of bicycles/e-bikes
- Company pension scheme with Allianz
Personal Development
- Access to LinkedIn Learning
- On-campus German and English courses in small groups
- Participation in ESMTs Executive Education and degree programs
What makes this more than just a job
ESMT offers a collegial and international work environment, with employees representing more than 55 nationalities. We encourage a self-driven mind-set and contributions that create meaningful and lasting impact. We are proud to be an equal opportunity employer, committed to fostering a fair and inclusive workplace where individuals of all identities and backgrounds are welcomed and valued. Fostering diversity, equity, and inclusion enriches our employees, students, and broader community.
You will work on our campus in Berlin-Mitte. Get here by public transport or bike and enjoy your lunches in our private restaurant and café or next to the beautiful Spree. Make use of our big garden and enjoy coffee and tea on the house with your team. Our vibrant community comes together through activities and events like Lucky Lunch, Wednesday Cookies, Orientation Days for new employees, Summer Party and Year End Event, our talented ESMT choir, and much more.